having problems with your Sulky Printable Sticky Fabri-Solvy?
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having problems with your Sulky Printable Sticky Fabri-Solvy?

This is about 12, Days, DIY, &, Crafts, fabric, crafts, misc., info.

Hello, guys! This is a Sulky PSA. You folks know how much I love their Printable Sticky Fabri-Solvy. I can’t live without it! It’s an integral part of my Twelve Days ornament series. However, I’ve heard from several heartbroken crafters just lately who can’t get the Sulky stabilizer washed off of their embroidered ornament pieces even though they have followed…

Hello, guys! This is a Sulky PSA. You folks know how much I love their Printable Sticky Fabri-Solvy. I can’t live without it! It’s an integral part of my Twelve Days ornament series. However, I’ve heard from several heartbroken crafters just lately who can’t get the Sulky stabilizer washed off of their embroidered ornament pieces even though they have followed all the directions and are doing everything right. If this is YOU, you are not crazy. You have some faulty stabilizer!

I’ve just spoken to Patty Lee at Sulky. She was so helpful and apologetic! She tells me the manufacturer who makes the glue for the stabilizer reformulated the glue without informing Sulky. While the reformulated glue worked for some industrial applications it did not work for Sticky Fabri-Solvy. Sulky was not aware of the problem until some of the faulty stabilizer had already been distributed to resellers.

Have they fixed the problem?
YES! Any stabilizer you purchase directly from Sulky.com will be the correct one. If you are worried about getting the faulty stuff, purchase directly from them.

How do I know if my stabilizer is the bad batch?
If you are breaking open a new pack, test it first! Before you do any lengthy work of embroidery, do a few test stitches with the stabilizer, cut out the shape and try soaking it away from your stitches. If it doesn’t soak away after a reasonable amount of time, you may have the bad stuff.

I have the bad stuff. What do I do?
Sulky will gladly replace your faulty stabilizer. Please contact:
Patty Lee
(800) 874-4115, extension 173

OK, but how do I fix my current project?
There are some things to try. Patty has a list of suggestions that will hopefully fix the problem and she even offered to foot the bill for dry cleaning for your project if that would help. Please contact her.

Thanks very much to the crafters who let me know about this problem! I’m so sorry you ran into it and I hope you will be willing to try another project with the REAL stabilizer so that you can discover just how wonderful it is!

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